Exchanges could be done within 1 day of receiving the order, with a 55 EGP for the exchange shipping fees OR the equivalent amount of your location. 

Refunds could be done within 1 day of receiving the order, with a 55 EGP for the refund shipping fees or the equivilant amount of your location

Items on sale cannot be exchanged or refunded. kindly check it while the courier is there.

For exchange or refunds, kindly follow these steps:

1- Contacts us via:

  Instagram or by email aelrakhawy@hotmail.com

2- Provide us with the order number and photo of the received product

To avoid duplicated requests and miscommunication, kindly use just one of these channels to reach out to us.